MONTHLY PLANS FROM $29
The ultimate website maintenance service.
Unlimited website support
Request unlimited website fixes and revisions from our developers. We work 24/7 and solve most issues within two hours.
We keep your website, themes and plugins up to date. If you run software such as WordPress, we stage updates first before putting them live. We monitor for vulnerabilities and patch immediately.
24/7 engineer monitoring
Fixed.net experts are constantly monitoring your site: automatically alerted when issues occur, and ensuring optimal performance and security.
Multiple lines of defence for security. Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.
No minimum contract
All our plans are instant setup, and rolling monthly with no cancellation notices required. We are so confident in our services, that we will even refund you if you aren't happy.
"No other company with the all-around expertise comes anywhere close in terms of price or quality".
Jenny, via Trustpilot
We take care of everything
Fixed.net is a technical website maintenance company. Our aim is to make sure that every individual website subscribed to our plans runs well, is up to date, and is secure at all times.
Our offering is unique. We manage the hosting environment and your application. Unlike most maintenance providers, this is our only focus - our plans are not loss-leaders for web design or development projects.
Think of us as your in-house tech team. We are constantly monitoring your site and keeping it up to date. Crucially, because we do it at scale, our plans are incredibly good value - starting at £29 per month.
Monthly maintenance plans
We offer four maintenance plans. All include 24/7 updates, security, web hosting, backups, and expert support. The Unlimited Plan and above also include unlimited one-time tasks.
We do not tie you into a contract, and you can move between plans with ease. Prices include VAT and all applicable taxes.
$49 fixed fee
Any website, any task – a single fix from our team of experts. We can start working on your website immediately.
Premium managed hosting, monitoring, backups, plugin updates, security & 24/7 developer support.
Request unlimited website revisions and tasks.
Our unlimited plan includes all the benefits of our Care plan, plus unlimited one-time tasks (usually £49 each)
Your own optimised server, along with unlimited website tasks and our maintenance service.
per month with annual billing. £599/mo if billed monthly.
As with the business plan, but a powerful dedicated setup, account manager and a 24/7 10 minute industry leading SLA.
See our full pricing details and bulk discounts information. everything
Unlimited Work, with no catches
Rather than having complex pricing models and hourly rates, our maintenance plans offer unlimited help from our experts.
Our Care Plan (£29/mo) includes unlimited website fixes and hosting support. *This is intended for sites that are largely static but where you need them to run on a perfect optimised hosting environment and be kept secure and up to date by us.
Our Unlimited, Business & Enterprise Plans let you request as many custom revisions and tasks as you like.
We can handle pretty much everything except web design and custom feature development. See how we categorise tasks
Bespoke managed hosting
Fixed.net offers fast, reliable and fully managed web hosting, inclusive of all our site maintenance plans. Built atop Google Cloud Platform, our hosting comes with the cPanel control panel, which lets you self-manage your hosting and also offers unlimited email accounts.
We run and manage all hosting in-house; our experienced hosting team have been running web hosting environments for almost two decades.
We can also deploy your site to Amazon Web Services, and provide dedicated environments on our Business and Enterprise plans.
Add your whole team
We understand that you may want multiple team members to contact us: large organisations may have marketing and design staff - or charities might have rotating committees.
With fixed.net, you can add infinite delegates to each website. This means that each team member can raise tasks from their own account and talk to our engineers. You can even choose if those tasks should be private or shared with other delegates.
Our support system is entirely custom-built: we spent six months building an interface that could help us maintain sites at scale, securely.
Most of our clients run WordPress. This is not surprising, as WordPress sites account for a third of the whole internet. As such we have a number of key WordPress features:
Read more about our WordPress support features.
How can we help you? Let's talk - start a live chat or call us on (0300 302 0006).
Getting started with fixed.net
After signing up through our online order form, you'll start communication thread with one of our engineers. If you have an urgent issue with the site you need fixing first, we'll get right to it. Otherwise, we'll get you onboard to our system.
We'll gather the data and logins we need from you, and begin an audit of the site.
Secure Password Storage
If we need login details to work on your site, you can add them to our secure secrets area.
Are there gains to be made with the speed of your site, or calls slowing things down? We'll check through this.
If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.
If you want to take advantage of our free hosting, we will schedule in a migration with you at a time of your choosing, to a hosting environment that suits your site.
We do a full audit of very site that moves to us, noting how it works so that we can fix things should they go wrong.
We take twice-daily backups of every site we maintain. That means we can roll back sites as needed. On our Care plan we store these for 30 days. On our Unlimited plan, we store backups forever.
Frequently asked questions
Can I request multiple tasks at once?
Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.
Can custom tasks be requested? Yes. Please see our service commitment for an outline of what we can and cannot do.
How can fixed.net offer so much for so little
We spent almost a year building a platform and team that let us securely and efficiently manage website tasks and support. We learnt from many decades' experience running support operations for global tech companies.
What happens if I am not happy with the service?
Customer satisfaction is important to us. Under our money back guarantee, we'll refund you if you aren't happy with our service.
What do you mean backups kept forever? As long as you keep your subscription with us, we’ll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it’s really efficient. We keep 2 daily...read more
What can I backup?
Fixed.net is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache...read more
Is there a minimum subscription period
There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.
Are bulk discounts available? Yes, power users can get discounts, increasing with the number of sites they add.
How do I know how many tasks I need?
In general, one task is something that can take us up to two hours. But please ask us for any clarifications - we're always available.